Your satisfaction in our services and products is our top concern, and we will do our uppermost to fulfill your needs. If you are not satisfied with your purchase for any reasons, please contact our salesman or email to us(firstname.lastname@example.org).
Before requesting for a refund or exchange, please read our refund & exchange policy carefully.
Refund & Exchange Policy
- Requests must be made within 3 calendar days from the date of products received. Any refund or exchange request after 3 calendar days will not be honored.
- We will not accept any merchandise which has been used or altered (brushed, combed, picked, dye, cut, removed from the weft or processed etc) in any way.
- Shipment ways should be the original express company as we shipped it.
- All the shipping fee will not be refund and customers should be responsible for all the shipping fee.
- Customers should be responsible for all the handling charge.
Money will be refunded within 3 calendar days after the merchandise received and confirmed.